Design thinking is a creative process where you build empathy for users or customers, define a problem so you that know what you’re working towards, ideate to come up with possibilities, prototype and test the best ideas. You’ll revisit steps throughout the process, learning and iterating as you go.
Design thinking is not just for designers. It is a process that gets teams working towards a common goal, thinking differently, and coming up with creative and innovative solutions. Sometimes unplugging and grabbing the sticky notes can help unlock innovative ideas.